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CREATING SIMPLE, ORGANIZED, INTENTIONAL SYSTEMS FOR CREATIVE ONLINE BUSINESSES
It’s time you got your time back.
You didn’t start your business to run every aspect of it. You started it so that you could serve others doing what you love. Now that you’ve been running the entire show, you know that you need to go back to creating and giving clients your full attention instead of juggling all of the balls (and watching them hit the floor).
You’re creative and juggling every aspect of your business on your own is weighing you down.
You’ve finally hit the end of your rope and realized you can no longer do it alone. Let’s say goodbye to doing it all yourself and say hello (HEY!!!) to growing a team — starting with bringing in players whose skills will take the tedious work off your plate. When you do this, you’ll get to take your business to the next level.
But who do you need on your team right now?
Team members come in all forms. It can be hard to know who you need right now, what their role will look like, and how they’ll take tasks off your plate.
What kind of support are you looking for?
Choose from one-time or ongoing support
Systems & Strategy CALL
Need a game plan for where to focus in your never-ending list of tasks and projects? How about targeted support with your current systems and processes? Or someone to talk through delegating to your team so they can do what you’ve hired them to do? This is a quick, one-time service for when you need help right now.
+ 90-minute video call
+ Recording of our intensive
+ 1 week of email support
+ Written recommendations & action plan if needed
+ Additional resources based on call points
This is a one-time service
Project management
Don’t have a team yet but still need support? Stop managing projects and clients yourself, and start focusing on what your clients hire you for.
Project Management Support
3-month contract req’d to start
Client Support
+ Project setup in chosen system
+ Project planning
+ Management of tasks & deadlines
+ Lead tracking
+ Onboarding & off boarding clients
+ Management of client situations
+ Regular client communications
Investment: $250
Investment starts at $1200/month
operations management
It’s time to step away from managing projects, clients, and teams yourself. Get support for your clients and team members, as well as internal systems and project support with an Operations Manager.
Ops Manager packages are custom built to fit your needs. Don’t have a team yet but still want someone to handle projects, client communications, and your internal systems? We can make that happen. Have a team and need help with all of it? That works too!
3-month contract req’d to start
Project Management Support
+ Project setup in chosen system
+ Project planning
+ Management of tasks & deadlines
Client Support
+ Lead tracking
+ Onboarding & off boarding clients
+ Management of client situations
+ Regular client communication & check-ins
Team Support
+ Onboarding & off boarding team members
+ Host/attend team meetings
+ Management of team situations
+ Regular team communication & check-ins
Operations Support
+ Systems setup & clean up
+ Analytics tracking
Investment starts at $1900/month
WORKING WITH LIZ HAS BEEN A TOTAL GAME-CHANGER FOR MY BUSINESS.
She has completely organized all of my behind-the-scenes systems, taken over my daily inbox management and client communications. My clients sang her praises and that made me feel SO at ease, letting Liz take the wheel while I worked ON my business rather than just IN my business. Liz has also helped me manage, hire, and grow a team. Working with Liz gave me the freedom to live in my genius within my business while she took care of everything else.
— Mariah, Mariah Althoff
CLIENTS SAY THE SWEETEST THINGS...
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WORKING WITH LIZ IS LIKE HAVING A SECOND BRAIN…
Someone who can see where you need to go and is able to get you through the weeds to make it a reality. I'm so relieved to finally have this all up and running! Before working with Liz, I was overwhelmed. I’d been using Dubsado but definitely not to its full capacity. I knew it could work better for me, but I didn't have the time or desire to figure it out. I know now that it all WORKS and it saves me so much time. What a relief! Liz was so flexible and understanding with my crazy schedule. She’s down to earth and, at the same time, completely professional.
— Michelle, Let Her Fly
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BEFORE HIRING LIZ I FELT OVERWHELMED AND SCATTER-BRAINED.
I felt like I wasn't organized enough to bring someone into my business, but I trusted her organizational expertise, and experience assessing needs and being adaptable to her clients’ needs. Working with Liz is kinda like a business partner/therapist combo who’s super focused and goal-oriented: she helps you stay on top of your priorities but also leaves space to not be perfect which allows you to show up as you are. It was so affirming for me!
— Melanie, My Billie Designs
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HAVING A PROJECT MANAGER BRINGS MY ANXIETY DOWN SO MUCH.
Having a project manager brings my anxiety down so much. And having a system to actually know what I need to focus my attention on without losing track of the important things right now, and having a plan of action for the upcoming due tasks, that is priceless to my sanity. It’s a compilation of all the good setup systems Liz has put in motion, but everything comes to the This Week board she created, and it just makes my work day better and more efficient.
— Ingrid U., Penguin Designing + Atelier21 Co
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Got questions?
Yes and no… if you don’t have any team members yet but are needing help managing projects the Project Manager service will be a perfect fit. If you’ve already got team members or are in the process of hiring the Ops Manager service is where it’s at. One of the goals as your Ops Manager will be to help you delegate to your team so you can focus on doing the high-level work, so having a team will be a crucial part of that.
Not at all! I happen to use HoneyBook (CRM) and Asana (PMS). I would rather use a system you love and understand than one that I chose because it works better for me. If you’re not sold on your current system, we can talk about that and find one that works the way you think.
I want to be focused on doing the best job I can for you—and I’d never want that to be limited by a number of hours. I’ll do what I need to do to make sure you and your clients are well-served throughout the entire process. Because of that, I’ll take the time I need to do the job right.
I understand that your business needs will fluctuate and that some months we’ll have a lot going on and other months it’ll be quieter, but if you need me, I’ll be there.
My sweet spot is with brand & web designers — it’s where I started my business, so I’m very familiar with the needs and language of that niche. I also love working with graphic designers and copywriters.
While it depends on the person and the skills they bring to the table, there are some big differences between the three.
A VA (virtual assistant) provides basic task support — they receive the task and complete it, they don’t typically strategize or oversee projects. They are the task-doers and know less about the workings of your business.
A PM (project manager) oversees specific projects. They are less in the business as a whole and can handle onboarding and off-boarding clients, maintaining communication between the client and the designer. They generally only have access to the client-side of your business, or the projects like launches.
An OM (operations manager) provides hands-on project and operational support for your business. They give project oversight, create and can implement the strategies created for projects. They support the day-to-day operations of a business: make sure projects are on schedule, handle communication with clients and team members, manage situations that pop up, and make sure all systems in the business are running smoothly. Ops Managers know the ins and outs of your business systems as they often are the ones who built them in the first place.
